Cookie Policy

1. What Are Cookies?

Cookies are small text files containing small amounts of information which are downloaded to your device (computer, smartphone, tablet) when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie.

Cookies are widely used to make websites work efficiently, enhance user experience, and provide analytical information to the website owners.

2. How We Use Cookies

As a modern learning management system, Siltawi relies on cookies to ensure a secure, seamless, and personalized experience. We use cookies to:

• Keep you securely logged into your account (via session tokens).
• Remember your preferences, such as your language or accessibility settings.
• Track video playback progress so you can resume courses exactly where you left off.
• Process secure payments and prevent duplicate transactions (idempotency tracking).
• Analyze how our Platform performs so we can continuously improve our strategic learning resources.

3. Types of Cookies We Use

We categorize the cookies we use into the following groups:

A. Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as logging in, filling out forms, or adding a course to your cart.

Examples: Authentication tokens (JWT), security cookies to prevent Cross-Site Request Forgery (CSRF), and localized gateway session IDs for checkout via Chapa or BeyaPay.

B. Performance & Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which courses and pages are the most and least popular and see how learners move around the Platform.

Examples: Aggregated tracking data to monitor video load times on our AWS infrastructure, or Google Analytics metrics.

C. Functionality Cookies

These cookies enable the Platform to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Examples: Remembering your preferred playback speed for video lectures, or saving your last-viewed course dashboard.

D. Security & Network Management Cookies

Because we handle financial data (instructor payouts and student purchases), we use specific cookies to identify malicious bots, prevent fraud, and protect the integrity of our immutable ledger database.

4. Third-Party Cookies

In some cases, we use trusted third-party services that may also place cookies on your device. These include:

• Payment Gateways: Services like Telebirr, CBE Birr, Chapa, or BeyaPay may use session cookies during the checkout process to securely process your transaction.
• Cloud Infrastructure: Our hosting and media delivery partners (e.g., AWS) may place cookies to optimize video streaming performance and load balancing.

Note: We do not use advertising cookies to sell your data to third-party marketers.

5. How to Manage Your Cookie Preferences

You have the right to decide whether to accept or reject non-essential cookies.

Browser Settings: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, but your access to some functionality and areas of our website (such as secure login or persistent video progress) may be severely restricted.

To manage cookies through your browser, please visit your browser’s official support documents (e.g., Google Chrome, Apple Safari, Mozilla Firefox, Microsoft Edge).

6. Updates to This Policy

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

7. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:

Gasha Digital Technology

• Email: legal@siltawi.com
• Address: Addis Ababa, Ethiopia